How can we help you?
Find answers to common questions or reach out to our support team.
Frequently Asked Questions
How do I report a maintenance issue?
You can report maintenance issues through the Complaints section. Simply fill out the form with details about the issue, and our team will respond promptly.
How do I view my payment history?
Your payment history is available in the Payments section. You can filter by date or payment status to find specific transactions.
What information do I need to update my profile?
To update your profile, navigate to the Profile section through the Settings page. You can update your personal information including name, contact details, and notification preferences.
How do I link a property to my account?
Properties are automatically linked to your account based on your email address. If you need to link additional properties, please contact support at henrykoo1230@gmail.com.
What should I do if I'm locked out of my account?
If you're having trouble accessing your account, try signing in with Google. If issues persist, please contact our support team at henrykoo1230@gmail.com for assistance.